Platform

Operational

Application

The tga.app.toku.com dashboard

Operational
30 days ago 99.70% uptime Today

Login & Authentication

Sign-in, SSO and session handling

Operational
30 days ago 96.41% uptime Today

API

Programmatic and in-app API access

Operational
30 days ago 99.99% uptime Today

Money Movement

Operational

Payroll Processing

Payroll runs and approvals

Operational
30 days ago 100.00% uptime Today

Payouts — Fiat

Bank and fiat payment disbursement

Operational
30 days ago 100.00% uptime Today

Payouts — Token & Stablecoin

On-chain token and stablecoin disbursement

Operational
30 days ago 94.79% uptime Today

Invoicing

Invoice creation, approval and download

Operational
30 days ago 99.42% uptime Today

Dependencies

Degraded

Third-Party Dependencies

DigitalOcean, Cloudflare, PropelAuth

Degraded
30 days ago 100.00% uptime Today

Incident & maintenance history

API: automated monitoring detected a problem

Impact: major · API · opened automatically

resolved

Automated checks report the component has recovered.

investigating

Automated checks report API is experiencing a major outage. A human will confirm and update shortly.

Login & Authentication: automated monitoring detected a problem

Impact: major · Login & Authentication · opened automatically

resolved

Automated checks report the component has recovered.

investigating

Automated checks report Login & Authentication is experiencing a major outage. A human will confirm and update shortly.

Application: automated monitoring detected a problem

Impact: major · Application · opened automatically

resolved

Automated checks report the component has recovered.

investigating

Automated checks report Application is experiencing a major outage. Both the Cloudflare edge and the DigitalOcean origin are failing — application or DigitalOcean issue suspected. A human will confirm and update shortly.

Edge security rules blocked invoice pages and rate-limited sessions

Impact: major · Invoicing, Application, Login & Authentication

resolved

Residual edge-rule tuning is complete and all traffic is flowing normally.

monitoring

The affected rules have been relaxed and invoice pages are loading again. We are monitoring for residual blocks.

identified

A hardening change to our edge firewall is misclassifying legitimate traffic. We are loosening the affected rules.

investigating

Users are reporting blocked invoice pages, freezes and forced logouts shortly after signing in.

Intermittent forced logouts and slow page loads

Impact: minor · Application, Login & Authentication

resolved

Session handling has stabilized and page performance is back to normal.

investigating

Some users are being logged out unexpectedly and pages are loading slowly.

Sign-in blocked for some users by security challenge loops

Impact: major · Login & Authentication

resolved

Challenge rules have been adjusted and sign-in is working normally again.

identified

Edge security challenges are misfiring for some networks and browsers. We are adjusting the rules.

investigating

Some users are stuck at a repeating security verification screen before sign-in.

Authorization issue affecting dashboards

Impact: major · Login & Authentication, Application

resolved

The authorization fix has been deployed and dashboards are behaving normally again.

investigating

Some users see errors or missing data on dashboards due to an authorization regression.

Automated token payout flows unavailable

Impact: major · Payouts — Token & Stablecoin

resolved

Automated payout flows are restored for all clients. All payouts scheduled during the incident were completed.

identified

The regression has been traced to a recent change in the wallet flow. A fix is being rolled out in stages; manual processing continues in the meantime.

investigating

Automated on-chain payout flows are failing for some clients. Scheduled payouts are being verified and completed manually while we investigate — no payments have been lost.