Authentication migration
Migration in progress: sign-in is unavailable until 16 Aug 23:00 UTC.
What to expect
We are moving Toku to a new authentication provider. For the duration of the window you will not be able to sign in to Toku, and the dashboard, API and payroll, payout and invoicing screens will be unavailable.
No action is required from you. Your account, credentials and data carry across - you do not need to re-register, and you will sign in exactly as you do today once the window closes.
Work already submitted before the window is unaffected. Payroll runs, payouts and invoices scheduled to execute during the window will process once the window closes.
This page is updated at each milestone and is hosted independently of the Toku application, so it stays available even while Toku itself is down.
Timeline
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→ Sat 15 Aug, 10:30 UTCRelease preparationThe migration release is built and deployed. Toku remains fully available during this step.Sat 15 Aug, 15:00 - 16:00 IST · Sat 15 Aug, 05:30 - 06:30 ET
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→ Sat 15 Aug, 20:00 UTCMaintenance begins - account migrationAccounts are migrated to the new provider. Sign-in is unavailable from this point and Toku is in maintenance.Sat 15 Aug, 17:00 - Sun 16 Aug, 01:30 IST · Sat 15 Aug, 07:30 - 16:00 ET
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→ Sun 16 Aug, 11:30 UTCTesting and validationSign-in and account flows are verified end to end. Maintenance remains in effect.Sun 16 Aug, 09:00 - 17:00 IST · Sat 15 Aug, 23:30 - Sun 16 Aug, 07:30 ET
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→ Sun 16 Aug, 22:00 UTCMigration continuingThe migration is taking longer than planned and needs additional time. Sign-in remains unavailable and maintenance stays in effect.Sun 16 Aug, 17:00 - Mon 17 Aug, 03:30 IST · Sun 16 Aug, 07:30 - 18:00 ET
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→ Sun 16 Aug, 23:00 UTCMaintenance endsFinal checks complete, the all-clear is issued and Toku returns to normal service.Mon 17 Aug, 03:30 - 04:30 IST · Sun 16 Aug, 18:00 - 19:00 ET
Affected services
- Application
- Login & Authentication
- API
- Payroll Processing
- Payouts - Fiat
- Payouts - Token & Stablecoin
- Invoicing